Senior Instructor

포지션 상세 정보

기술스택

kubernetes
ansible
red hat openshift
linux

주요업무

• Serve as a senior associate for the Customer Success technical training team
• Collaborate with local sales and technical delivery teams to bring our customers the best solutions from the Red Hat Training and Certification portfolios
• Discover and analyze customer business and technical challenges and create customized learning plans; apply appropriate Red Hat’s training and certification solutions to address customer needs
• Provide presales technical support for the development and implementation of complex training services and solutions
• Provide trusted innovative thinking internally and with our customers
• Use deep knowledge of the solutions and the industry to provide technical expertise to sales associates and customers through sales presentations and demonstrations of our offerings; prepare detailed specifications for our offerings
• Follow standard practices and procedures for analyzing situations or data
• Organize, develop, and deliver enablement training and workshops around Red Hat technologies, e.g., Red Hat 
• Enterprise Linux (RHEL), Red Hat Ansible Automation Platform, Red Hat OpenShift Container Platform, etc., to our key customers
• Help build programs around Red Hat technical training including use of Red Hat's partner portal, with pre and post-requisite training curriculums
• Work with the local training partners to build capacity and capability within the partner ecosystem
• Work with the partner instructors to upskill them on emerging technologies
• Help support the local delivery team in scheduling of instructor associates for trainings
• Serve as a single point of contact for all training delivery aspects in the Korea region
• Work with Red Hat Sales, Marketing, and Consulting teams covering the Red Hat account team to integrate a training and enablement strategy into their selling and go-to-market plans

자격요건

• 3+ years of experience working in training, consulting, or IT architecture or equivalent technical experience supporting strategic accounts
• Excellent communication and presentation skills; record of developing relationships at engineering, program management, and executive levels
• Experience working with modern development practices like DevOps or continuous integration (CI)
• Knowledge of and experience with Red Hat OpenShift Container Platform and Kubernetes
• Knowledge of and experience with Red Hat Ansible Automation Platform
• Knowledge of and experience with enterprise solutions and architectures like cloud, applications, management, big data, virtualization, storage, relational database management system (RDBMS), enterprise resource management (ERP) tools like Oracle or SAP, clustering, and high availability
• Red Hat Certified System Administrator (RHCSA), Red Hat Certified Engineer (RHCE) certifications; other Red Hat certifications are a plus
• Willingness to travel up to 20%, following Red Hat’s COVID-19 guidelines
• Higher levels of Red Hat Certified Architect (RHCA) Certification with specialization on Red Hat OpenShift Container Platform, Red Hat OpenStack Platform, and Red Hat Ansible Automation Platform are a plus
• Experience with application development or application modernization is a plus

우대사항

• Good interpersonal skill
• A quick learner

복지 및 혜택

• 자유로운 근무환경
• 자기계발지원금
• 점심지원금